Business process mapping is an activity in defining what exactly a business does and who is reponsible. It is a way to visualize what a business does and shows how work is done, but not necessarily how it should be done. Business process modeling is an in-depth analysis and design of processes to optimize the business processes.
Process mapping can be done in several levels:
– Level 1 : Business Value Chain
– Level 2 : Process Mapping
– Level 3 : Procedures